Adeptmind Privacy Policy

Adeptmind ("we", "us", "our") is a service that gives retailers a way to product discovery capabilities on their sites by collecting data for their products and allowing them to present relevant collections of products to their users. This Privacy Policy explains what information will be collected by Adeptmind when you interact with us, including when you access our website ("Website") or when Adeptmind adds advanced functionality to other websites, including through the websites of our customers (the "Services), how the information will be used, and how you may exercise your rights regarding your personal information. Adeptmind does not gather data via non-digital methods. Please note that this Privacy Policy does not cover Adeptmind's data collection practices for Adeptmind's employees, independent contractors and job applicants. Adeptmind's California Employee, Independent Contractor and Job Applicant Privacy Notice can be found here.

1. Information We Collect

We use different methods to collect your information, including through:

  • Direct interactions with you when you provide it to us, for example, by filling in forms or corresponding with us by phone, email, or otherwise. If you use certain features on the Website, such as the "Request Demo" feature, you will be required to provide personal information. Such information could include, for example, your name, email address, company name, job title, or phone number.

  • Automated technologies or interactions, as you navigate through our Website. Information collected automatically may include usage details, IP addresses, and information collected through cookies and other tracking technologies.

Information Related to Data Collected for our Customers

Adeptmind processes personal information under the direction of its customers who use our Services and has no direct relationship with the individuals whose personal information it may process. If you are a visitor to our customer's websites and would no longer like your personal information to be processed by one of our customers that uses our service, seeks access or you seek to correct, amend, delete inaccurate data or exercise any other of your rights, please contact the customer that you interact with directly. We do not retain any personal information we process on behalf of our customers.

2. How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

  • To present our Website and its contents to you.
  • To give each user a more consistent and personalized experience when interacting with us.
  • To provide you with information, products, or services that you request from us.
  • To carry out our obligations and enforce our rights arising from any contracts with you, including for billing and collection or to comply with legal requirements.
  • To notify you about changes to our Website or any products or services we offer.
  • To improve our Website, products or services, marketing, or customer relationships and experiences.
  • For security, to detect fraud or illegal activities, and for archival and backup purposes.
  • For other business purposes, such as data analytics, audits, identifying Website usage trends, and determining the effectiveness of our promotional campaigns.
  • As we believe to be necessary or appropriate under applicable law, to comply with legal process, to respond to requests from public and government authorities, to enforce this Privacy Policy, to protect our operations, and to allow us to pursue available remedies or limit the damages that we may sustain.
3. How We Share Your Information

We may disclose personal information that we collect or you provide as described in this privacy policy:

  • To our subsidiaries and affiliates.
  • In accordance with applicable law, to a buyer or other successor in the event of a merger, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Adeptmind's assets.
  • To contractors, service providers, and other third parties we use to support our business who are contractually obligated to keep personal information confidential.
  • To fulfill the purpose for which you provide it.
  • With your consent.

We may also disclose your personal information to comply with any court order, law, or legal process, including to respond to any government or regulatory request.

Adeptmind does not share your personal information with third parties for their direct marketing purposes.

4. How we use cookies and collect information using technology

We use cookies and other technologies to collect information that helps us operate and understand the use of our Website, such as your Internet Protocol ("IP") address or device ID, operating system, browser type, and actions you take on our site.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the Services.

5. Do Not Track

Our Website does not currently take any action when it receives a Do Not Track request.

6. Storage and Processing

Your information collected through the Service may be stored and processed in different countries where Adeptmind operates. Adeptmind may transfer information across borders which may have different privacy laws.

7. International Data Transfers

When we transfer your personal data internationally, we implement appropriate safeguards in compliance with applicable laws.

8. How We Protect Your Information

Adeptmind employs physical, technical, and organizational procedures to safeguard personal information from unauthorized access, use, alteration, and disclosure.

9. Data Breach Notification

In the event of a data breach that compromises your personal information, we will notify you and the relevant authorities immediately.

10. Data Retention

We will only retain your personal information for as long as necessary, including for legal or business purposes.

11. Specific Retention Periods

We retain different types of personal data for varying periods:

  • Account information: As long as your account is active, plus 12 months after closure.
  • Transaction data: 7 years for tax and accounting purposes.
  • Marketing preferences: Until you opt-out or request deletion.
12. What Choices Do You Have Regarding the Use of Your Information?

You may withdraw your consent at any time. You can also request to delete your account, update your information, or withdraw consent by contacting us.

13. Your Rights and Choices

You can contact us directly to review, correct, update or delete inaccuracies about your information. You may also be entitled to request information regarding our data practices.

14. Nevada Residents

Adeptmind does not sell your personal information.

15. California Residents

The California Consumer Privacy Act ("CPRA") provides specific rights regarding personal information:

  • Right to Know
  • Right to Request Deletion
  • Right to Opt-Out of Sale or Sharing
  • Right to Correct Inaccurate Personal Information
  • Right to Limit Use and Disclosure of Sensitive Personal Information
  • No Discrimination
16. Children's Privacy

Adeptmind does not knowingly collect personal information from anyone under the age of 16.

17. Links to Other Websites

We are not responsible for the practices employed by third-party websites.

18. Social Media Integration

If you connect our services with social media platforms, we may collect and share information as described in the respective platform's privacy policy.

19. Changes to Our Privacy Policy

Any changes will be posted on this page. You are responsible for periodically checking for updates.

Contact Information Security and Privacy Officer: security@adeptmind.ai

Privacy Shield Adeptmind complies with the EU-U.S. and Swiss-U.S. Privacy Shield Frameworks as set forth by the U.S. Department of Commerce.

Last Updated: May 15, 2025